SHIPPING AND REFUND POLICY

Shipping Details

Delivery Charges: We charge a flat PKR 250 for orders under PKR 3000.
Good news — shipping is absolutely free on orders over PKR 3000 anywhere in Pakistan.

Delivery Attempts: Our courier will attempt delivery twice.
Please make sure your address, city, and contact details are accurate when placing an order. If both delivery attempts fail, the package will be returned to us.

Exchange Policy

At Drip Shift, we stand by the quality of our products. You can request an exchange within 7 days of receiving your order if:

  • The product is damaged, faulty, or defective at the time of delivery.

  • The item doesn’t match the description or specifications shown on the site.

To raise a request, get in touch with us within 3 days of receiving your order:
📧 contactus@shopdripshift.com
📞 +92 312 2782838

We review each case individually and always aim to be fair and transparent.

Note: If you receive a faulty or incorrect item (locally or internationally), we will gladly send a replacement. To process the claim, please email us clear pictures of the damaged item within 14 days of purchase at contactus@shopdripshift.com.

Exchange Exceptions:

We may not be able to process exchanges in the following cases:

  • Request made after the 7-day exchange window.

  • The item has been used, damaged, or tampered with.

  • Graphic or pop art products are non-exchangeable.

Refund Policy

Yes, we do offer refunds — but only if:

  • The product is damaged, defective, or not the item you ordered.

  • We’re unable to facilitate an exchange or replacement.

Please note:

  • Shipping & handling charges are non-refundable.

  • Refunds take 7–10 working days to process.